Molecular CBD Shop FAQ's

Shipping policy

Online shopping is wonderfully easy and convenient. Especially when you know all the essential information, like shipping, before you place the order, see below for some frequently asked questions regarding how your order is shipped. 

Read Our Shipping Policy

While CBD was legalized federally in November 2018, states and local governments can still implement their specific laws for their state.
It is up to the individual to know their state and local laws before purchasing.

We ship within the United States only.

On average, your order will be processed within 48 hours of it being placed. We ship Monday-Friday, excluding holidays. 


By purchasing a CBD product at Molecular CBD Shop, you are demonstrating your acknowledgment that we sell hemp-derived cannabidiol oil drops, relief rubs, gummies, and capsules. And that we make no claims that the products diagnose, treat, or cure any disease.

You may return for refund products that are unopened within 30 days of receiving the delivery. Please enclose your order information and why you are returning it. You can ship your return to: 

Molecular CBD Shop
6320 Brookside Plaza #279
Kansas City, MO 64113 

Return shipping is paid for by the customer. We recommend getting tracking on your return. Molecular CBD Shop is not liable for lost returns that cannot show proof of delivery to our returns address. 

< Read Our Return Policy

FAQ's for Cannabidiol (CBD) Products

Cannabidiol (CBD) products are the latest health and wellness trend because of the natural benefits of the compound. Find an answer to your questions below. If you don't see your question, send us a message. 

The 2018 Farm Bills, signed by President Trump, legalized hemp cultivation in the USA. This means that all hemp-derived cannabidiol (CBD) products are legal at a federal level. Hemp-derived CBD is 0.3% or less of delta-9-THC on a dry-weight basis. This means that CBD may legally contain up to three parts of THC for every 1000 parts of oil by weight. It also has to come for the hemp plant. Even if CBD products are made from other species of cannabis with the legal limit of THC, they are still considered illegal in the US.

Check your local and state laws regarding the consumption of ingestible CBD products.

Absolutely not! Cannabidiol (CBD) products are not the same as medical cannabis or the few stats that have legalized recreational cannabis. Our CBD products are made from 100% organic hemp, grown in Oregon. You do not need a prescription or medical card to order from Molecular CBD Shop.

We do recommend consulting your physician before use if you are taking any medication. See our full medical disclaimer here.

100% no! Cannabidiol (CBD) is one of the non-intoxicating and non-euphoric compounds found in cannabis. While some of our CBD products note that there is detectable 0.3% or less of delta-9-THC in the product, it is still non-intoxicating, and non-mind altering.

Molecular CBD products are sourced from USA-grown industrial hemp and may contain 0.3% THC or less. We do not guarantee that you will or will not pass a drug test after consuming our products. Please see our THC disclaimer for more information.

Molecular CBD Oil Drops are NOT designed for use with any vaping device or e-cigarette. We do not sell and CBD products that work with a vaping device or e-cigarette.

Please keep your CBD products in a cool, dry area out of direct sunlight. Properly storing your CBD preserves the hemp extract for as long as possible.

If your CBD products were stored correctly, they have up to a year shelf life.

Molecular CBD Oil Drops, CBD Gummies, and CBD capsules are made for oral consumption only. This product is not intended for the use of anyone under the age of 18 without adult supervision. Do not use these cannabidiol products if you are pregnant or nursing.

CBD Topicals are for external use only. Please check the list of ingredients to ensure you are not allergic to anything listed. Apply a small amount of CBD directly to the area of your body that is needing relief.

For optimal results, we suggest not eating or drinking five minutes before using the CBD Oil drops. Gently shake the bottle. Twist off the cap, squeeze the top rubber piece and draw the suggested dosage amount of oil to the dropper.

Lift your tongue, then drop the cannabidiol oil under the tongue. Let the CBD oil sit for 30-60 seconds, then swallow.

Zero % of THC in any botanical extract is impossible. Non-detectable is an accurate term.

To determine if a CBD product is within the legal limit or is ND, you need to look at the product's lab report. It will show if THC is detected or not, and if it is detected, it will show the percentage amount- which again, should be under 0.3%.

Yes our CBD Oil Drops are a tincture! We just wanted to be different and not have tincture in the name, 

Rewards Program

Use this section for any descriptive text you need to fill out your pages or to add introductory headings between other blocks.

The details to joining the rewards program can be found here

When you refer friends to our site and they purchase, you receive $5 off. 

And guess what, your friends also get $5 off their order for being referred by you! 

For your friend:
The friend will receive the code when on the site and via email. 

For you:

You will receive the code via email once your friend has placed an order. 

The Molecular Rewards Program is a way to earn points. For every 100 points, you receive $5 off. 

You must create an account to be part of the program. 

We want to be extra cautious in mailing the CBD Gummies or CBD Softgels in the summer so that they are not delayed in getting to you. This means that will only ship CBD Gummies or CBD Softgels on Monday's and Tuesday's so they do not sit on a truck over the weekend. 

Track your delivery and be available when it arrives, so it does not sit outside in heat any longer than it needs to.

Bring the box inside and let it sit in a cool space before opening it up.

If the CBD Gummies or CBD Softgels appear slightly melted, give them time as they do firm up. With the Gummies, occasionally, you may see brown, which is just the melted sugar coating, and completely normal.

Payments & Orders

We cannot accept Apple Pay, Amazon Pay, or PayPal due to these payment processors do not allow CBD products. 

CBD payment processing requires the page to redirect since it is a third-party, secured payment processor. 

Standard exclusions for promotions and rewards are: 

- Cannot be combined with reward points. 

- Cannot be combined with other discounts or promotions. 

- Cannot be added to your order after it has been placed.